![]() If you install an update so quickly that it hasn't had a chance to become known-good, that counts. No, seriously, I do not think that I run ".a lot of things that are highly uncommon and so are not known-good in the system" but then again.I might but do not know it.Īh, yes, I suppose I should clarify. Does that mean that the size of that folder is like a badge of honor indicating how much cool obscure stuff you run? XD Only people who are either testing against Malware or who are advanced enough to be running a lot of lesser-known or frequently-updated software that is not quickly tagged as Known-Good in the cloud system will get a large WRData folder. In any case, the "Average" user does not get a large quantity of files in WRData. Either there is a lot of infection stuff going on, which is bad, or you're scanning a lot of real malware to "test things". If you see a lot of ace files, that means a lot of stuff has been cleaned up. I'll see if we can get more information about the handling of this data over time, but in general when you see a lot of these, it usually means that you're running a lot of things that are highly uncommon and so are not known-good in the system. If you are able to delete these while the agent is running, that's actually bad. □Īny db# files are journalling information. As such I will simply need to hope it's addressed well. Normally I'd just pull up your ticket, but this new community system doesn't allow me to see email addresses, so I have no good way to locate ticket or logs (assuming they exist). In general, the correction involves determining what the cause is and addressing that cause (Determintaions on unknowns, Quarantine, sync bloat, etc). ![]() We'd have to find out from dev what the precise rules are for cleanup and database compacting, however I do know that it can take up to a month. It only gets cleaned up once the item in question is determined to be good, and that process is not instant. As long as the item is marked as Unknown, your computer will keep a local journal for rollback purposes. Also noteworthy that "should be sent to the cloud and then deleted" is halfway accurate. A brand new, unknown copy of a torrent client will have an even more dramatic growth effect. ![]() ^.^ ) For example, an unknown toolbar DLL injected into a browser will cause the WRData folder to grow to several hundred MB in short order from normal browsing. (I'd hope I have some idea what I'm talking about, since prior to QA, I was an Escalation Engineer. Snake - While it is true that it's not "normal", it's not impossible and not abnormal. Please do feel free to forward the information over there though, with the understanding that it's subject to change (for example, I haven't seen res#.db files in weeks). Plus, think of the reaction there would have been at Wilders if some "silly Webroot person" invaded Joe and TH's stomping grounds. Though I have lurked at Wilders for months (I was previously the person handling all of the Beta testing tickets), we're trying to avoid spreading ourselves too thin. OpenText NetIQ Advanced Authentication Tips & Info 0īalders - We Webroot folks are sticking to the Community here for the most part.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33. ![]()
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