In the pop-up window, select Save Fileand then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe. ![]() Select the button below to download and install the Office uninstall support tool.įollow the steps below to download the uninstall support tool according to your browser. ![]() After your uninstall is complete, try reinstalling Office. If that didn't help, use this easy fix tool to uninstall Office completely. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. You can also find installation steps here:įor the latest version of Office, see Install Office on your PC or Mac.įor Office 2013 or Office for Mac 2011, see Reinstall Office 2013 on a PC or Reinstall Office for Mac 2011. When you're ready to reinstall Office, sign in at with the same Microsoft account you originally associated with your Office product when you first installed it. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. However, you may transfer Office 2021, 2019, 2016 or 2013 to another computer that belongs to you if you experience a hardware failure or you buy a new computer. If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:įor Office 365 subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time.įor a one-time purchase of Office such as Office Home & Business, Office Home & Student, or Office Professional: You can install Office on only 1 PC or Mac. If you want to download and install Office 2013 or Office for Mac 2011, see Install Office 2013 on a PC or Install Office for Mac 2011. If you're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac. If you decide not to keep both versions and you uninstall the earlier version, you might need to repair the version remaining to make sure that the file associations will work correctly.Contact support How do I download and install Office? Keep in mind that even if you follow these recommendations, you might still run into issues when you use two versions of Microsoft 365 on the same PC. See “Office (64-bit or 32-bit) couldn’t be installed” error when trying to install. Make sure all versions of Microsoft 365 are either 32-bit or 64-bit. If you don't install Microsoft 365 in this order, you may have to repair the later versions of Microsoft 365 afterwards. This also applies to other products from the Microsoft 365 family, like Visio, Project or Access Runtime as well as Language Packs and Proofing Tools. For example, install Office 2010 before installing Office 2021, Office 2019, Office 2016, or Office 2013. Install earlier versions of Microsoft 365 first. See No support for multiple Office versions installed on a machine with Remote Desktop Service (RDS). Running multiple versions of Office on Windows when Remote Desktop Services (RDS) is enabled in not supported. However, if the standalone application isn’t part of the new Microsoft 365 suite you are trying to install, then the standalone application will be left on the machine and the Microsoft 365 suite will successfully install. In this case, the standalone version will be removed. This can happen if you have a standalone Office application (such as Word) installed on your computer, but a newer version of the application is already included in the suite you're trying to install. You may see a "Stop, you should wait to install Office." error. See How to use Office 2013 suites and programs (MSI deployment) on a computer that’s running another version of Office. There is one exception to this: If one of the two products is installed through MSI (which is common for volume licensed products), these two can run side-by-side. ![]() If you have a Microsoft 365 subscription or non-subscription version such as Office Home and Business 2021, 2019, 2016 or 2013, in most cases you can't run these versions together on the same computer. Note: If not otherwise stated, the following statements also apply to individual apps such as Visio and Project.
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